Cross & Prior
Established Since 1910

0208 715 0555

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Privacy Policy

Privacy Policy

Cross & Prior (Colliers Wood) Limited is registered in England and Wales with registered number 05718410.

Cross & Prior is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

 The information we collect and how we use it
 When you contact us or register your interest with our website, we need to know your name, e-mail address and contact
 telephone numbers.

 We gather this information to allow us to process your registration, and any offers you make for a property. The relevant
 information is then used by us to provide any services requested by you and to communicate with you on any matter relating
 to the provision of the service in general.

 From time to time we may provide your information to our customer service agencies for research and analysis purposes so
 that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by e-mail or
 telephone to ask you for your feedback and comments on our services.

 We may also use aggregate information and statistics for the purpose of monitoring website usage in order to help us develop
 the website and our services and may provide such aggregate information to third parties. These statistics will not include
 information that can be used to identify any individual.

 We may also wish to provide you with information about special features of our website or any other service we think may be
 of interest to you. If you would rather not receive this information, please e-mail

 We may also provide your information to carefully selected third parties whose products or services we believe may be of
 interest to you. If you do not wish us to disclose your information in this way, please e-mail

 How we protect your information

 The internet is not a secure medium. We use the most up-to-date technologies to protect the information you give us.

 Cross & Prior takes the security and privacy of its customers' personal information extremely seriously. We have strict internal 
 procedures which cover the storage, access and disclosure of your information.

 Sale of business

 In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any
 prospective purchaser and their advisers and will be passed on to the new owners of the business.

 Updating your details

 If any of the information that you have provided to Cross & Prior changes, for example if you change your name, or e-mail
 address, or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-
 mail to or by sending a letter to Cross & Prior (Colliers Wood) Limited, 103 High Street,  
 Colliers Wood, London SW19 2JF.

 Your consent

 By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy
 Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware
 of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you
 may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such

 Because the Internet infrastructure is global the information you provide may be transferred to countries outside the European
 Economic Area that do not have similar data protection legislation during use as set out in this Policy. However, we have taken
 the steps outlined above to try to improve the security of your information. By submitting your information you consent to these

 How to contact Cross & Prior
 We welcome your views about our web site and our Privacy Policy. If you would like to contact us with any queries or
 comments please send an e-mail to

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