Moving into a new rented property is expensive enough without a significant amount of 
fees being added on top of the deposit and rent. Cross & Prior strongly believe that you,
as a prospective tenant, should know all the costs involved before you invest time and
effort into viewing the properties that you may be interested in.
With this in mind, we are always up-front about our fees and we will provide you with clear
information about our charges before you commit to renting a property through us, in order
to assist you to make more informed choices, and more importantly, help you to avoid being
stung by unexpected costs.
The rules for how fees will be charged for Assured Shorthold Tenancies (AST) are different to how fees will be charged
for Non-Housing Act Tenancies (NHA).
ASSURED SHORTHOLD TENANCIES (AST)
Permitted payments
Before the tenancy starts (payable to Cross & Prior)
Holding deposit - Equivalent of one weeks rent, which will be carried forward towards the full deposit to be held against
dilapidations on completion of the tenancy.
Deposit: annual rent less than £50,000 - Equivalent to five weeks' rent
Deposit: annual rent £50,000 or more - Equivalent to six weeks' rent
During the tenancy (payable to Cross & Prior)
Any specially negotiated clauses agreed after the tenancy agreement is signed - Payment of £50 (inclusive of VAT), or
any reasonable costs incurred if these are higher than £50. Examples of changes include permission to keep pets at the
property, or any other amendment which alters the obligations of the agreement
Change of a named tenant on a joint tenancy - Payment of £50 (inclusive of VAT) for one reference and a new tenancy
agreement, or any reasonable costs incurred if these are higher than £50
Early termination - All costs, fees and charges incurred by the Landlord for allowing early termination including the Agent's
existing or re-letting fees
Default fees and charges
Late, unpaid, returned rent payments - Payment of interest at 3% above the base rate of Bank of England per annum,
calculated daily, where the rent payment has been outstanding for 14 days or more
Lost keys/security devices - Any cost for the replacement of keys, fobs, security devices or associated items which have
been lost, damaged or broken
Other permitted payments
Any other permitted payments, not included above, under the relevant legislation including contractual damages.
These charges are in line with Government regulations.
NON-HOUSING ACT TENANCIES (NHA)
Holding deposit - Equivalent of one weeks rent, which will be carried forward towards the full deposit to be held against
dilapidations on completion of the tenancy.
Deposit - Usually equivalent to six weeks’ rent
Administration fee - £150 (inclusive of VAT) per tenant
Change of a named tenant on a joint tenancy - £150 (inclusive of VAT) per tenancy will be charged if any amendments to
the named tenant(s) or guarantor(s) are required during the tenancy or guarantor agreement. The above administrative
charges will also apply
Any tenancy agreement specially negotiated clauses agreed after the tenancy agreement has been signed - £150
(inclusive of VAT)
Late/unpaid/returned rent payments - £60 late payment charge and 3% above the base rate of Bank of England per
annum, calculated daily
Early termination - All costs, fees and charges incurred by the Landlord for allowing early termination including the Agent's
existing or re-letting fees
Cross & Prior is a member of the Property Ombudsman (TPO) scheme and subscribes to the TPO Code of Practice for
Residential Lettings Agents.
Cross & Prior is a member of the Clients’ Money Protection Scheme through Money Shield, ensuring the security and
protection of client funds. For more information
If you are unsure of any parts of our charges and services, you should speak to member of our experienced
and expert lettings team to avoid possible confusion and further issues.
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