At the start of the tenancy
You pay your deposit to your landlord or letting agent.
Within 14 days the Landlord or letting agent must provide you
with certain information about the deposit -
» An explanation of the purpose of the deposit
» The authorised scheme that they use
» How your deposit is returned at the end of the tenancy
» What to do if there is a dispute
Recording the property condition
It is expected that the landlord or letting agent
will produce an inventory including photographs.
The inventory acts as a record of the condition
of the property at the start of the tenancy.
If you are not provided with an inventory you
should produce your own photographic record
and send a copy to the landlord or letting agent.
At the end of the tenancy
It is in the best interests of all parties to agree how the deposit
is to be repaid, so that everyone receives the funds due to them
as quickly as possible.
If there is no dispute between you and your Landlord the deposit
will be divided as per your agreement. The regulations state that
this must be done within 10 days of the tenancy ending.
If a deposit dispute arises
If you cannot agree with your Landlord or letting
agent as to how much of your deposit should be
withheld, then the two parties have the right to
go to alternative dispute resolution.
This service is provided free by the scheme
protecting your deposit.